Problem
Call center managers make mistakes and take a long time to resolve a customer issue, which affects customer loyalty and conversion to purchase
Solution
AI bot that responds strictly based on a previously uploaded knowledge base
A manager in the process of communicating with customers finds an answer many times faster thanks to Runbot, which responds within a few seconds
Unlike other AI-bots Runbot does not hallucinate and does not try to give an answer if it is not in the knowledge base
Medical clinic network results
3 months after the implementation of the AI bot
