Problem
The business is growing, the resource of the support team is not enough. New employees take a long time to join and make a lot of mistakes.
How can you influence customer loyalty if working on processes in support does not produce results?
Solution
Up to 70% of dialogs are solved with the help of an AI bot: it responds like a human, precisely according to the documentation, solves simple questions where no action on the part of a specialist is required. At the right moment, it transfers to the employee
Saas product result
3 months after bot implementation and pre-training
